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I'm simply speechless. Their support is the worse I've ever seen. I recently had some problems logging in to my account, and I posted my official complaint on the steam support site. Anyway, it's been three days (usually it takes less than 24 hours for this kind of thing) and still no answer!
This is rather frustrating since I cannot use my Steam account which has like 15 games registered to it. Talk about putting all your eggs in one basket, huh?
Steam support is really bad
MultiQuote
#2 Posted 25 March 2011 - 06:13 PM
HAHAHAHAHAHHAHAHHAHAHAHHAHAHAHAHAHHAHHA
aaaaaaaaaaaaaaahahahahahahahahha!
HAHAHAHAHHAHHAAAAAAAAAAAAAAAAAAAAAAAAAAAHA AHAHAH AAAAHAHHAHAH HAHAHHA!
...seriously though... welcome to the real world. A world where not everyone is at your feet waiting to do your bidding.
Take a chill pill, calm down, or my sides will split.
aaaaaaaaaaaaaaahahahahahahahahha!
HAHAHAHAHHAHHAAAAAAAAAAAAAAAAAAAAAAAAAAAHA AHAHAH AAAAHAHHAHAH HAHAHHA!
...seriously though... welcome to the real world. A world where not everyone is at your feet waiting to do your bidding.
Take a chill pill, calm down, or my sides will split.
A Vvaardenfell sunset
#3 Posted 25 March 2011 - 06:17 PM
Brumisator, on 25 March 2011 - 12:13 PM, said:
HAHAHAHAHAHHAHAHHAHAHAHHAHAHAHAHAHHAHHA
aaaaaaaaaaaaaaahahahahahahahahha!
HAHAHAHAHHAHHAAAAAAAAAAAAAAAAAAAAAAAAAAAHA AHAHAH AAAAHAHHAHAH HAHAHHA!
...seriously though... welcome to the real world. A world where not everyone is at your feet waiting to do your bidding.
Take a chill pill, calm down, or my sides will split.
aaaaaaaaaaaaaaahahahahahahahahha!
HAHAHAHAHHAHHAAAAAAAAAAAAAAAAAAAAAAAAAAAHA AHAHAH AAAAHAHHAHAH HAHAHHA!
...seriously though... welcome to the real world. A world where not everyone is at your feet waiting to do your bidding.
Take a chill pill, calm down, or my sides will split.
Wow, take it easy yourself. It's rather funny being told "welcome to the real world" from a guy who has 19,193 posts on a forum. I don't believe it is too much to ask of them to respond within (at least) a period of three days, but they haven't even responded or anything.
Was it really necessary to be condescending? I believe my claim is fair since I have no access right now to products I have purchased. The fact that I have to wait three days is even worse. I work during the week, and the only opportunity I have to play is during the weekend.
Defendi rem publicam adulescens, non deseram senex.
Dulce et decorum est pro patria mori
Ad astra per aspera
Dulce et decorum est pro patria mori
Ad astra per aspera
#4 Posted 25 March 2011 - 06:24 PM
Bennyman, on 25 March 2011 - 08:07 PM, said:
I'm simply speechless. Their support is the worse I've ever seen. I recently had some problems logging in to my account, and I posted my official complaint on the steam support site. Anyway, it's been three days (usually it takes less than 24 hours for this kind of thing) and still no answer!
This is rather frustrating since I cannot use my Steam account which has like 15 games registered to it. Talk about putting all your eggs in one basket, huh?
This is rather frustrating since I cannot use my Steam account which has like 15 games registered to it. Talk about putting all your eggs in one basket, huh?
Take advantage of the situation and go out and paaarteeeyyy.
Anyway, 15 games? I got more than a hundred, but I guess it would still be a bit shit. Anyway, their support is probably getting hammered so just be patient. Do they have any sort of indication how long their queue is?
#5 Posted 25 March 2011 - 06:29 PM
Bennyman, on 25 March 2011 - 07:07 PM, said:
I'm simply speechless. Their support is the worse I've ever seen. I recently had some problems logging in to my account, and I posted my official complaint on the steam support site. Anyway, it's been three days (usually it takes less than 24 hours for this kind of thing) and still no answer!
This is rather frustrating since I cannot use my Steam account which has like 15 games registered to it. Talk about putting all your eggs in one basket, huh?
This is rather frustrating since I cannot use my Steam account which has like 15 games registered to it. Talk about putting all your eggs in one basket, huh?
So what are these 'problems' you refer too?
The Binding Of Isaac
#steamid: stfutnx
#6 Posted 25 March 2011 - 06:39 PM
Monkeh, on 25 March 2011 - 12:29 PM, said:
So what are these 'problems' you refer too?
It says "troubleshooting" every time I try to log on. It has done so for the last 3,5 days, and it worked fine before that. I had similar problems with Steam years ago, but it never lasted this long.
Bundai, on 25 March 2011 - 12:24 PM, said:
Take advantage of the situation and go out and paaarteeeyyy.
Anyway, 15 games? I got more than a hundred, but I guess it would still be a bit shit. Anyway, their support is probably getting hammered so just be patient. Do they have any sort of indication how long their queue is?
Anyway, 15 games? I got more than a hundred, but I guess it would still be a bit shit. Anyway, their support is probably getting hammered so just be patient. Do they have any sort of indication how long their queue is?
I did that last weekend this weekend I wanted to chill with some games, but that isn't going to happen any time soon as far as I can see. So, yeah, I'll probably go out partying instead even though I'm a bit tired of that
Bundai, on 25 March 2011 - 12:24 PM, said:
Take advantage of the situation and go out and paaarteeeyyy.
Anyway, 15 games? I got more than a hundred, but I guess it would still be a bit shit. Anyway, their support is probably getting hammered so just be patient. Do they have any sort of indication how long their queue is?
Anyway, 15 games? I got more than a hundred, but I guess it would still be a bit shit. Anyway, their support is probably getting hammered so just be patient. Do they have any sort of indication how long their queue is?
Nope, no indication at all... sadly. Wait, you have a 100 games attached to your Steam account? Is that even possible? Games are usually pretty expensive to buy through Steam, so I only buy games on Steam when there's a discount.
Defendi rem publicam adulescens, non deseram senex.
Dulce et decorum est pro patria mori
Ad astra per aspera
Dulce et decorum est pro patria mori
Ad astra per aspera
#7 Posted 25 March 2011 - 07:06 PM
Bennyman, on 25 March 2011 - 07:39 AM, said:
It says "troubleshooting" every time I try to log on. It has done so for the last 3,5 days, and it worked fine before that. I had similar problems with Steam years ago, but it never lasted this long.
Have you tried creating an alternate account and seeing if its not your connection to steam?
#9 Posted 25 March 2011 - 09:08 PM
Did you send an email as well?
XBOX Live/Steam - Crusty Magic
PSN - Crusty_Magic
#10 Posted 25 March 2011 - 09:16 PM
Brumi 
<Brumisator> dr matta is starting to act more and mor like the retarded part of gui's brain when he posts
[HLF]GUI: Seeing your name in red brings nothing but shadows to my dark soul. you will ruin this site. humanity. will burn.
EatChildren: oh god not dr matta what have we done
[HLF]GUI: Seeing your name in red brings nothing but shadows to my dark soul. you will ruin this site. humanity. will burn.
EatChildren: oh god not dr matta what have we done
#11 Posted 25 March 2011 - 10:15 PM
suicide_mission, on 25 March 2011 - 01:06 PM, said:
Have you tried creating an alternate account and seeing if its not your connection to steam?
Yes, and it seems to work fine.
Crusty Magic, on 25 March 2011 - 03:08 PM, said:
Did you send an email as well?
No, not yet. Is it even possible? It seems more like they want you to use their Steam support service...
Defendi rem publicam adulescens, non deseram senex.
Dulce et decorum est pro patria mori
Ad astra per aspera
Dulce et decorum est pro patria mori
Ad astra per aspera
#12 Posted 26 March 2011 - 03:17 AM
Bennyman, on 25 March 2011 - 11:15 PM, said:
Yes, and it seems to work fine.
Hm, didn't expect that, thought it would have to do with your internet.
Could you post a screenshot of the error message you get when logging in?
Also,
Quote
Nope, no indication at all... sadly. Wait, you have a 100 games attached to your Steam account? Is that even possible? Games are usually pretty expensive to buy through Steam, so I only buy games on Steam when there's a discount.
What? You haven't used Steam in a long time, have you? There are new sales almost every day on Steam.
The Binding Of Isaac
#steamid: stfutnx
#13 Posted 26 March 2011 - 08:15 AM
Bennyman, on 25 March 2011 - 08:39 PM, said:
Nope, no indication at all... sadly. Wait, you have a 100 games attached to your Steam account? Is that even possible? Games are usually pretty expensive to buy through Steam, so I only buy games on Steam when there's a discount.
Sure. Most I have bought during the sales over many years so it's not that surprising. This does make me a bit like O_O -> http://www.steamcalc...r.com/id/bundai
#14 Posted 26 March 2011 - 08:32 AM
Monkeh, on 25 March 2011 - 09:17 PM, said:
What? You haven't used Steam in a long time, have you? There are new sales almost every day on Steam.
Yes, I only started using Steam again two months ago, and before that I was in the army for a year and a half.
Bundai, on 26 March 2011 - 02:15 AM, said:
Sure. Most I have bought during the sales over many years so it's not that surprising. This does make me a bit like O_O -> http://www.steamcalc...r.com/id/bundai
$1392.96 USD... yeah that's quite an amount I would say
Defendi rem publicam adulescens, non deseram senex.
Dulce et decorum est pro patria mori
Ad astra per aspera
Dulce et decorum est pro patria mori
Ad astra per aspera
#15 Posted 26 March 2011 - 08:49 AM
Monkeh, on 25 March 2011 - 09:17 PM, said:
Hm, didn't expect that, thought it would have to do with your internet.
Could you post a screenshot of the error message you get when logging in?
Could you post a screenshot of the error message you get when logging in?
Defendi rem publicam adulescens, non deseram senex.
Dulce et decorum est pro patria mori
Ad astra per aspera
Dulce et decorum est pro patria mori
Ad astra per aspera