Half-Life Fallout: Steam support is really bad - Half-Life Fallout

Bennyman, on 26 March 2011 - 09:49 AM, said:

Lol, pretty damn weird indeed. I get the same error message when my internet isn't working, so I'm honestly baffled you're able to login with a different account.

I guess all you can do is sit and wait, or maybe add a reply to your Support Ticket about wanting a reply from them as soon as possible, seeing as you now can't use any of the games you bought.

Reinstalling Steam probably didn't help? I suppose you tried that already. Like remove it fully and then install again. Maybe try on another computer as well?

Bundai, on 26 March 2011 - 09:59 AM, said:

Actually, I haven't tried that yet, but I'm starting to think someone hijacked my account or something. Argh :/

Trying it now. I even tried retrieving the password in case the password has somehow changed, but it keeps telling me the Steam servers can't handle my request right now (like after I enter the verification code and secret answer).

UPDATE: Okay. Valve/Steam support came through. Apparently it was hijacked or something, but they have reset my password and secret answer.

On a side note: I tried checking out my account on steamcalculator, and apparently I've been a member since the early 1970's ;P

http://www.steamcalc...561197960977425

Bennyman, on 26 March 2011 - 07:45 PM, said:

76561197960977425 is your Steam ID? No wonder it's not working, Valve probably banned you thinking you're a spambot.

Glad to hear it's working again and maybe be a little bit more patient next time, before calling the support really bad?


In all honesty, I probably would've been super pissed if I didn't get a response within 24 hours, but it's good to point the finger at someone else. ;p

Monkeh, on 26 March 2011 - 03:38 PM, said:

Well, I mean they came through and all, but they were a bit slow. All is well that ends well, right? Hmmm... Spambot? Is that why I can't see my proper details? I'm rather curious as to how that might have happened...

Update: Just googled the problem and I need to create a custom URL
Update 2: Argh apparently it doesn't work for older users or something. I've been a member of Steam since 2003 something.
Update 3: I found a solution. You just need to make a custom URL with older accounts. http://www.steamcalc.../kingbendico/eu

Bennyman, on 26 March 2011 - 11:26 PM, said:

Good to hear things worked out.

Also nice find, I was looking at steamcalculator yesterday and got might confused about me using steam before it was made and having no games on it.

My steam calculated

Berrie, on 27 March 2011 - 04:08 AM, said:

Yeah, and it's very strange. It also seems to have something to do with your "local currency" (even though we don't have the euro€ in Denmark since Denmark opted not to be in the eurozone in the 1992 Edinburgh agreement, see: http://en.wikipedia....wiki/Eurozone). If you choose US$, and you've used euro€ for your purchases, it will not be able to calculate all your purchases and date of registration. Also, when I look at some of the readable files in the Steam folder it would seem as if I registered 01-01-1970 which is obviously a mistake. A few months back I upgraded to Windows 7 (64 bit) and did a fresh install of everything on my PC, so I'm assuming it's a bug that is an integral part of Steam accounts created before 2004 as far as I can see.